Terms of Service
Last updated: November 7, 2026
These Terms of Service (“Terms”) govern your use of Cue at taptocue.com and any Cue apps, cards, bands and related services (together, the “Service”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use Cue.
1. Using Cue
You must be at least 13 years old to use Cue. If you are under the age of majority where you live, you confirm that a parent or guardian has agreed to these Terms. You are responsible for keeping your login details secure and for activity on your account. Give us accurate information and tell us if you think your account has been accessed without permission.
2. Connected apps and your data
Cue works by connecting to apps you choose, such as Gmail, Google Calendar, Slack and Notion. When you connect an app you authorize Cue to access and use data from it as described in our Privacy Policy. You confirm you have the right to give that access. You can disconnect an app at any time in Cue or in that app’s own settings. You keep ownership of your content; you give us permission to process it only to run and improve the Service for you.
3. Acceptable use
You agree not to: misuse or interfere with the Service; try to access accounts, data or systems that are not yours; reverse engineer or copy the Service except as the law allows; use Cue to break the law, send spam, harass others or infringe anyone’s rights; or use Cue in a way that violates the terms of an app you connect. We may suspend or end access if these rules are broken.
4. AI-generated content
Cue uses artificial intelligence to summarize information and to take actions you ask for, such as drafting or sending messages and setting reminders. AI can make mistakes. Check important information, deadlines and actions yourself. You are responsible for decisions you make and for actions you ask Cue to take on your behalf.
5. Plans, payments and orders
Some features or products require payment. Prices and plan details are shown at the time you buy. Orders for hardware and plans are processed by our store provider, and shipping and returns are described at checkout. Paid plans renew until cancelled. You can cancel at any time, and cancellation takes effect at the end of the period you have paid for. Except where required by law, fees already paid are not refundable.
6. Our property
Cue, including its software, design, name and branding, belongs to us or our licensors and is protected by law. We give you a limited, personal, non-transferable right to use the Service under these Terms.
7. Third-party services
The Service depends on third parties (for example Google, Slack, Notion, Supabase, Nango, Cloudflare and Shopify). We do not control them and are not responsible for their services, availability or policies. Your use of those services is subject to their own terms.
8. Disclaimers
The Service is provided “as is” and “as available”, without warranties of any kind, to the fullest extent allowed by law. We do not promise that the Service will be uninterrupted, error-free or that information from it will always be accurate or complete.
9. Limitation of liability
To the fullest extent allowed by law, Cue and its team will not be liable for indirect, incidental, special or consequential damages, or for lost profits, data or opportunities, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US$50.
10. Ending your use
You can stop using Cue and delete your account at any time by emailing support@taptocue.com. We may suspend or end your access if you break these Terms or if needed to protect the Service or other users. Sections that by their nature should survive ending these Terms will continue to apply.
11. Changes to these Terms
We may update these Terms. We will change the “Last updated” date above and, for material changes, notify you in Cue or by email. Continuing to use the Service after changes take effect means you accept the updated Terms.
12. Contact
Questions about these Terms: support@taptocue.com.